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Privacy Policy

1. General information
MB Avytės prekyba ("we", "the service provider").
In this Privacy Policy we provide information on how we process the personal data of the visitors of the website https://balticmirror.com/, where we obtain it, how we process it, how we ensure its security and for what purpose we use it. To respect your privacy, we collect and process your personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ("General Data Protection Regulation") ("Regulation"), the Law of the Republic of Lithuania on the Legal Protection of Personal Data, and any other legal acts governing the protection and processing of personal data.

2. Personal Data Controller
In accordance with the applicable personal data protection laws, MB Avytės prekyba is the authority responsible for the processing and security of the personal data you provide. The definition of personal data includes any information that identifies a natural person, whether directly or indirectly, on the basis of identifiers such as name, personal identification number, residence information, online identifiers, or on the basis of specific aspects of the natural person's characteristics, such as physical, genetic, psychological, economic, cultural, or social attributes (such as a combination of your name and email address).

As a processor of personal data, MB Avytės prekyba undertakes to ensure the security of the personal data provided to you in order to prevent any unauthorised access to your information. Our responsibility also includes ensuring that data subjects are able to exercise their rights in relation to the processing of their personal data, including the right to access or delete their data.

3. What information we collect about you and for what purposes
Your data is processed for the following purposes:
Marketing.
Sending newsletters (newsletters are not sent without your consent).
To ensure the functionality of the website, to offer you better website navigation solutions.
To successfully complete your order received from the contact forms on the order page.
In order to answer your questions via the contact forms on our website, email.

Data collected about you:
Name, surname, phone number, email address, registration address, IP address, browser information and version.
Other unforeseen information contained in the contact forms and which you personally provide yourself when filling them in.
If we sign contracts, an order is formed in our e-shop section, and other additional data you provide by email or phone.

4. Who we provide your data to
Your data is strictly controlled and stored on our internal systems which have no external access to other systems and connections unless otherwise provided for within the company, but we are responsible for the security of your data and we will keep it for no longer than is required by law.

Your data may be transferred to third-party services such as. Google Analytics will transmit information about your visit, but not your name, email address, phone number. To a courier service if an order is placed and delivery is required, in which case we will provide all the necessary contact information for successful delivery.

Data may also be accessible to third party systems (our partners) if you have ordered a gift voucher or other services.

Please be informed that we are obliged and have the right to disclose your data and information about you to the recipients listed below:

State and municipal institutions, bodies, organisations and other public administration bodies;
Pre-trial investigation agencies, courts, bailiffs, notaries;
Commercial banks, other financial institutions;
Legal, finance, tax, business management, HR, accounting advisors, etc;
To our partners or other persons who are a necessary part of our service provision;
Other persons with whom we intend to enter into or have entered into contract(s).

5. How long do we keep your data?
Where the laws of the Republic of Lithuania do not provide for a specific time limit for the storage of personal data, we will decide this time limit taking into account the lawfulness of the purposes for which the data is stored, the legal basis and the principles of processing personal data. The storage of the following data is governed by the laws of the Republic of Lithuania:

Personal data of the company's partners/customers and their employees/representatives necessary for the conclusion and performance of contracts is stored for 10 years after the end of the contract;
The personal data of the persons who contact the company, which are necessary for the processing of the requests received, are stored for 6 months after the request has been resolved;
Consents to the processing of personal data (for example, direct marketing consents) shall be retained for 1 year after the expiry of the retention period of the personal data processed by the consent, unless the data subject withdraws the consent.

6. Your rights in relation to personal data
The right to receive all the information held about you and your data.
The right to have your data erased.
Right to object to the management of personal data.
Right to withdraw consent.
The right to have inaccurate data about you corrected.
Right to lodge a complaint with a supervisory authority.
The above points can only be implemented if we receive written information from you at info@balticmirror.com and only if you are identified, which may result in us requesting additional data from you.

Your request will be dealt with within 60 calendar days from the date of receipt, with the possibility of an extension if it is felt that it may take more time to deal with the request or to provide information. We may also refuse to implement your request if it is unfounded. If we refuse to provide the requested information, we will inform you in writing and provide you with the reasons why we refuse to provide it.

7. Cookie Policy
Our website uses cookies. Cookies are small text files that are transferred to the memory of your computer or other device via your browser. They allow the website to function properly, to recognise the client's browser, and to remember information about the visitor. To read our website's cookie policy, click here.

8. If you have any questions
If you have any questions about the information contained in this Cookie Policy, please contact us using the contact details below:
E-mail info@balticmirror.com

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Baltic mirror - The widest choice of mirrors online
E-CLOUD e-shop development
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https://balticmirror.ee

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https://balticmirror.lv

Want to ask?

90 days refund

Customers can return ordered mirrors within 90 days of purchase without any hassle. We are committed to your satisfaction and offer a flexible return policy. If the mirror doesn't meet your expectations or you've changed your mind, simply contact our customer service team and we'll take care of the return process smoothly. The item must be unused, in its original packaging and in the same condition as received. We will cover the cost of the return if the reason for the return is our error. Choose quality and buy with confidence!

Fast delivery

Enjoy fast delivery - we deliver your mirrors within 1-3 working days if the warehouse is in your country! If you are in another country, delivery may take a little longer depending on your location and customs procedures. We do our best to get your order to you as quickly as possible, which is why we work with trusted couriers. Track your shipment and buy hassle-free!

Free delivery

We offer free delivery on all orders if the warehouse is in your country! We will deliver your ordered mirrors directly to your door within 1-3 working days at no extra charge. If you are in another country, delivery may take a little longer and the delivery price will depend on your location and the size of your order. Our goal is to make your shopping experience convenient and affordable, so we'll make sure your parcel gets to you quickly and safely!

Your country

We recommend that you select your country to see the exact delivery prices and the range of products available in your country.

+370 676 46447

Questions?

info@balticmirror.com

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